As Group Customs Manager at TST Group, Debbie Patterson is steering the customs function in one of the most complex and time-sensitive environments, cross-border transport between Great Britain and the island of Ireland.
With a career built from the ground up, starting in hands-on customs clearance and now leading strategy at group level, Debbie brings deep, practical insight to the evolving world of trade compliance. In the fast-paced world of full-load and groupage transport, there’s no room for delays or guesswork, and Debbie’s approach is clear: customs should never be a barrier, but a streamlined, strategic enabler of great service.
Her experience spans everything from systems integration to stakeholder education, all while navigating the post-Brexit regulatory landscape. She’s known for balancing speed, accuracy, and compliance - a trio that defines successful logistics today.
Debbie completed the Professional Diploma in International Trade Compliance to deepen her knowledge and approach compliance more strategically. “It wasn’t just about gaining a qualification,” she says, “but choosing something that aligned with the practical demands of my role and helped me shape more resilient customs processes across the business.”
Since completing the programme, Debbie has become even more of a powerhouse; guiding her team with structured training, proactive risk management, and a mindset that sees compliance not as a box-ticking exercise, but a key to long-term operational excellence.
Debbie is a true ambassador for trade professionals who are ready to lead change and we’re so proud to spotlight her work and her journey. 🌍💪
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